CITIZEN SURVEY
 
Please consider the following questions:
 
1. Have you or an acquaintance requested the services of the City of Mansfield Police Department?
  Yes  No
 
2. What was the nature of the request?

 

      
  Other:            
 
3. If a police officer was dispatched, was the officer's response time acceptable?
  Yes  No
 
4. Was the dispatcher's demeanor professional?
  Yes  No
  If no, why:      
 
4a. Was the officer's demeanor professional?
Yes  No
If no, why:      
 
5. Did you feel informed about the matter after speaking with the dispatcher or officer?
  Yes  No
 
6. What was your overall impression of the City of Mansfield Police Department after your request for service?
 
 
7. Would you feel confident in requesting future services from the City of Mansfield Police Department based on the services you or your acquaintance received?
  Yes  No
 
8. If you are a City resident, are you actively involved in your Neighborhood Crime Watch program?
  Yes  No Not a City resident
 
9. Do you use the City of Mansfield Police Department's "Housewatch" program?
  Yes  No
 
10. Have you ever participated in the City of Mansfield Police Department's "Citizen Ride-Along" program?
  Yes  No
 
11. Do you feel safe in your neighborhood?
  Yes  No
 
12. Do you feel safe driving in the City of Mansfield?
  Yes  No
 
13. Have you or an acquaintance been stopped for a traffic violation by a City of Mansfield Police Officer?
  Yes  No
 
14. Do you feel you were treated with courtesy and respect by the officer who stopped you (not considering your agreement with the ticket if you were ticketed)?
  Yes  No
 
15. Did the officer explain the ticket to you to include your options with regards to court appearance or posting of bond (paying the ticket)?
  Yes  No
 
16. How would you rate the overall performance of the agency? (5 being the highest)
  1 2 3 4 5
 
17. How would you rate the competence of the agency's employees? (5 being the highest)
  1 2 3 4 5
 
18. What is your number one concern with regards to public safety in the City of Mansfield?
 
 
19. Please offer any suggestions you may have for improvement in our delivery of services or explain any of your answers to the previous questions:
 
 

We appreciate your time and comments. If you would like for us to contact you about any questions and/or concerns you may have, please enter the following information.

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