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Housing Opportunities for Families
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Fair Housing

When You File A Complaint

HUD will notify you when it receives your complaint. Normally, HUD also will:

  • Notify the alleged violator of your complaint and permit that person to submit an answer
  • Investigate your complaint and determine whether there is reasonable cause to believe the Fair Housing Act has been violated
  • Notify you if it cannot complete an investigation within 100 days of receiving your complaint

Conciliation: HUD will try to reach an agreement with the person your complaint is against (the respondent). A conciliation agreement must protect both you and the public interest. If an agreement is signed, HUD will take no further action on your complaint. However, if HUD has reasonable cause to believe that a conciliation agreement is breached, HUD will recommend the Attorney General to file suit.

Complaint Referrals: If HUD has determined that your state or local agency has the same fair housing powers as HUD, HUD will refer your complaint to that agency for investigation and notify you of the referral. That agency must begin work on your complaint within 30 days, or HUD may take it back.

Receiving Immediate Help

If you need immediate help to stop a serious problem that is being caused by a Fair Housing Act violation, HUD may be able to assist you as soon as you file a complaint. HUD may authorize the Attorney General to go to court to seek temporary or preliminary relief, pending the outcome of your complaint, if:

  • Irreparable harm is likely to occur without HUD's intervention.
  • There is substantial evidence that a violation of the Fair Housing Act occurred.

Example: A builder agrees to sell a house but, after learning the buyer is black, fails to keep the agreement. The buyer files a complaint with HUD. HUD may authorize the Attorney General to go to court to prevent a sale to any other buyer until HUD investigates the complaint.

Disability Protection
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